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KPCS Consulting Case Study
Cloud Migration Modernization for a Global Insurance Provider (Confidential Client)
EXECUTIVE SUMMARY:
KPCS Consulting helped a global insurance provider modernize its IT infrastructure by migrating key applications from an on-premises data center to Microsoft Azure, enabling greater efficiency, scalability, security, and compliance with global standards while eliminating risks associated with operating in a legacy environment.
KEY DELIVERED OUTCOMES:
1.Client Overview
The Global Insurance Provider (confidential client) has been operating since 1998 and is part of one of the world’s largest and most stable financial groups. The company specializes in travel insurance, assistance services, and claim management, operating 24/7 across more than 30 countries. Its services include travel insurance, roadside assistance, health insurance for foreigners, legal assistance, and cybersecurity support for clients in the digital environment.
2. Business Challenge
The company needed to move its key applications from an on-premises data center to Microsoft Azure. The end of its existing data center contract, coupled with growing efficiency and security demands, created an urgent need to modernize its infrastructure. Without migration, the company faced risks of operational inefficiency, rising maintenance costs, limited scalability, and non-compliance with global IT standards. Legacy environments also posed increased cybersecurity exposure and constrained the company’s ability to innovate or adopt DevOps and agile methodologies.
3. Objectives
4. Solution Delivered
KPCS Consulting executed a comprehensive ‘Move Applications to Cloud – Assessment’ project covering analysis, design, and proof of concept. The engagement included four structured phases:
The project leveraged advanced Microsoft tools such as Azure Migrate and Data Migration Assistant for accurate workload assessment and migration readiness. KPCS collaborated with the client’s global architects to ensure alignment with corporate IT and security standards, while creating a clear, cost-transparent migration roadmap.
5. Results & Business Outcomes
| Metric | Before | After |
|---|---|---|
|
Application Hosting |
On-premises data center |
Azure cloud environment |
|
Infrastructure Costs |
High fixed cost |
Reduced by $400K annually |
|
System Outages |
Frequent incidents |
Decreased by 40% |
|
Processing Speed |
Slower response |
Improved by 20 seconds per case |
By migrating core assistance and claims management systems to Microsoft Azure, the client achieved significant improvements in efficiency, scalability, and reliability. The modernization initiative delivered $400K in annual savings through productivity gains and infrastructure cost reduction, while eliminating legacy VMware and on-premises dependencies. Processing times improved by an average of 20 seconds per client case, boosting responsiveness across 24/7 operations. System outages were reduced by 40%, and the new environment improved business resilience, compliance, and agility for future growth.
6. Key Delivered Outcomes
7. Validation
8. Next Steps & Contact
KPCS helps global enterprises modernize their IT infrastructure through secure and cost-efficient cloud migration strategies that improve performance, compliance, and operational resilience.
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